Step 1. Prove the message works
Before we automate anything, we test review request SMS with past customers. This confirms the wording, timing, and tone actually get reviews without complaints.
Review automation that still feels human
Once review requests are working manually, the next step is to automate Google review requests without losing trust. We set this up carefully so customers still feel like the message came from you.
Past customers first. Future customers later.
We never turn automation on blindly. We start with past customers, dial in tone and timing, then move to automated review request follow up for new jobs once everything feels right.
How it works
Automation works best when it is boring, predictable, and respectful.
Step 2. Choose the right timing
Review request follow up should happen after the service is done, not days later and not instantly. We help pick a delay that fits how your business actually runs.
Step 3. Automate only what makes sense
Once the process is proven, we automate Google review requests for future customers. One message. One clear purpose. Always with an opt out.
Quick answers
Stuff business owners actually ask.
Is this spam?
No. Messages are sent only to existing customers after a real sale or service. This is transactional follow up, not marketing blasts.
Can I pause or change it?
Yes. Automation is adjustable. We can tweak timing, wording, or stop it completely if your workflow changes.
Do I need special software?
No. We handle the setup. You do not need to learn a new system or manage dashboards.